Supporting Rapid Recruitment and Streamlining Processes

Discover how the YMCA Santa Monica transformed their workforce processes after 10 frustrating years of working with other service providers.

Client Since

June 2017


90 employees




Santa Monica, CA

Key Takeaways

After years of frustrating experiences, LinkHCM provided an all-in-one solution that actually worked.

Our solution was able to improve and automate YMCA’s talent management from interview to new hire onboarding.

The dedicated support has been most valuable to YMCA Santa Monica, providing them a real partner.

The Challenge

The YMCA of Santa Monica dedicates their time to providing programs and services that enrich the quality of physical, mental, spiritual and social lives of their community’s individuals and their families.

But, the human resources team, Pam & Parisa, were frustrated from ongoing issues with their HCM solution. The other providers they had tried could not meet a few of the YMCA of Santa Monica’s most critical needs:

  • Increase efficiency in recruitment process with a tool that would provide greater visibility and functionality

  • Eliminate payroll and accrual miscalculations to save the team time and money

  • Centralize all data and functions into one system to maximize their limited available resources

  • Reliable, dedicated support contacts so they could stop playing phone tag when they needed help

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“LinkHCM cares about my business as much as I do. They make me feel like it is just as much their reputation as it is mine.”

Pam A.

The Solution

The YMCA Santa Monica’s solution was designed around their needed features, and backed by our real support. Key aspects of the solution included:

  • Talent and recruitment management that provides a full view of open positions, helps navigate applicants find the right talent, and automates new hire onboarding.

  • Simplification of entire payroll process while ensuring accuracy and providing in-depth reporting, ensuring sick and vacation time was properly tracked.

  • Streamlined, centralized and automated processes across payroll, talent and HR functions.


The LinkHCM solution has helped YMCA Santa Monica streamline their processes, providing better use of time and resources across the board. And, it has provided data visibility to increase productivity, help control labor costs, and mitigate compliance issues.

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“LinkHCM has streamlined our processes in recruiting and hiring. LinkHCM's efficiency allows me to have the time to take care of other HR duties such as employee recognition and staff development.”

Pam A.

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